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Springshare's mission is to help libraries and educational institutions elevate their online presence to better serve and engage their users online. With an 18-year history of impressing and serving libraries, we have become a go-to cloud software vendor for libraries.
Springshare is passionate about helping librarians shine in providing great service to users. The powerful brand and sterling reputation that Springshare has developed in the library world reflects our commitment to our libraries; we passionately serve them so they can passionately serve their users. And the best part is, we're just getting started!
Vendor website: springshare.com 
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Product list
Product not listed? Request a quote for any product or contact eLicensing and Collection Resources at
services@mcls.org or 517-939-1382.
LibAnswers
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LibAnswers 24/7 Coop-Michigan Research Help Now
LibAnswers is currently the home of Michigan Research Help Now! Whether you are a current LibAnswers subscriber or not, your library can join this cooperative chat reference group. Group renewals annually on July 1.
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LibAnswers Lite
An affordable, live-chat only solution, LibAnswers Lite includes LibChat with 1 chat department and statistics/reporting features.
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LibAnswers Screensharing
The add-on LibAnswers Screensharing module allows librarians and patrons to share their screens while chatting via LibChat – a great option for complex reference questions and technical troubleshooting alike! Screensharing works with your institutional Zoom, Microsoft Teams, or Cisco Webex license.
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LibCal
LibCal is an easy-to-use, customizable web platform designed to handle libraries’ calendaring needs. Its four main components – Event Calendars, Reservable Spaces/Seats, One-on-One Appointment Schedulers, and Centralized Hours Management – work together seamlessly to provide an integrated solution. Get detailed statistics in each module, providing in-depth insight and understanding of how your resources are being used.
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LibCal Lending Hub
The LibCal Lending Hub is an add-on module for LibCal that’s designed to handle unconventional collections of all shapes and sizes! Establish a Library of Things using its intuitive, mobile-friendly Equipment Booking functionality and visual equipment catalog. Manage inter-institution relationships with the Tickets & ePasses component – whether they’re physical or digital! Granular booking rules mean you’re in control of booking windows, lending durations, and much more.
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LibCal Spaces
Spaces is an add on to LibCal. LibCal 5/5/5 is required in order to purchace Spaces.
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LibConnect
o Offer a superior patron experience by understanding your users' research and information needs! LibConnect, Springshare's customer relationship management platform, helps libraries manage outreach initiatives, send engaging emails and e-newsletters, and track liaison relationships. Built-in project management helps outreach/liaison librarians be more efficient and show value. Integrated email marketing helps you send gorgeous mobile-first emails to targeted distribution lists.
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LibGuides
LibGuides is a flexible platform for creating and sharing guides, maintaining A-Z lists, and publishing blogs. Flexibly create guides about different topics, subject areas, courses, services, collections – you name it! Keep your community up to date on library news and allow your patrons to conveniently access library resources all in one place.
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LibGuides CMS
LibGuides CMS expands on the base LibGuides system by introducing powerful features for customizing, managing, and organizing content. These features can be used to create robust guides or can function as a standalone website for your library! Embed library content directly into courseware via the LTI connector. Restrict Access by IP and/or route your LibGuides system through a proxy authentication layer for additional security.
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LibInsight
LibInsight provides a single platform for library data collection, management, and analysis. Upload e-resources data using COUNTER 4 & 5 reports or connect via SUSHI to import data directly from vendors. Use any of the built-in datasets (Circulation, Acquisitions, Gate Counts, etc) or create your own custom dataset for your own unique data-gathering needs. View relationships and correlations among previously siloed data using the powerful Cross-Dataset Analytics tool. And when you’re ready, share your data with your community using interactive dashboards!
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LibMaps
LibMaps is our multipurpose wayfinding tool to help your patrons navigate your library's spaces and collections.
Key LibMaps Features
- Help patrons find what they're looking for with stack mapping
- Book spaces and seats directly from the map interface
- Offer directional mapping for events and appointments
- Include detailed map & directions inside booking confirmation emails
- Use clickable hotspots created by your library to display information about your facility
- Heatmaps offer information on space utilization
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LibPost
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LibSites
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LibStaffer
LibStaffer helps libraries effortlessly create schedules for staff, student workers & volunteers, manage service point staffing with ease, and communicate with staff and improve internal workflows. Features like the Auto Scheduling Tool and automatic detection of scheduling conflicts mean scheduling is an easy and fast process! Detailed schedules reports make it easy to see hours scheduled and worked by each employee - export it for payroll processing, time clock data, and more.
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LibWizard
Create and share forms, surveys, quizzes, and tutorials! From basic forms to in-depth tutorials, LibWizard combines all the feedback and assessment functionality your library needs into one easy-to-use platform. Embed your creations on any page, or share direct URLs to any of your forms, surveys, quizzes, or standalone or interactive tutorials.
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Patron Point
Key Patron Point Features
- Email automation based on your users' behaviors and preferences
- Easy-to-use email campaign builder and A/B testing capabilities
- Web forms and surveys to gather data and feedback from patrons
- Patron Sync™ data management tool that connects Patron Point to your ILS and other data sources
- Dynamic distribution lists support user segmentation and automatic updates
- Verify™ identity verification for seamless online library card registration and card renewals
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Springshare Suite
The Springshare Suite combines all the best of what Springshare has to offer into one convenient package at great discount. The Suite includes: LibGuides CMS, LibAnswers, LibWizard, LibInsight, LibCal, LibCal Lending Hub, LibCal Mapping, and LibStaffer. Libraries may also choose to add LibConnect.
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Workflow Forms
With this LibStaffer add-on, create intake forms for everything from incident reporting to job applications. Set up fully customized workflows for each form, including notifications at each stage of the workflow, required reviewers at various stages, and customizable statuses to indicate progress.
What makes Workflow Forms different than a regular form? They're forms with features! Create customized online forms that facilitate the entire life-cycle of the process you outline.
- File Uploads: Perfect for job applications where you want a candidate to upload a resume, etc.
- Routing: If a certain box is selected in the form, it gets routed to a specific staff member.
- Stage Creation: Advance the form through stages from first looks to approvals and decisions.
- Notes: Establish a clear audit-friendly discussion at various stages by leaving detailed notes.
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