Full-time equivalent (FTE) is a standard number calculation based on reported enrollment to the U.S. Department of Education and is the measurement requested by vendors and publishers. MCLS uses the fall full-time equivalent posted on the Integrated Postsecondary Education Data System’s website for your institution. FTE is updated in our system annually. If you have more questions or want to update your FTE, contact us at services@mcls.org.
Service populations are reported to the Indiana State Library and Library of Michigan. MCLS uses the service populations posted on the Indiana State Library and Library of Michigan websites. Service populations are verified in our system annually. If you have more questions or want to update your service population, contact us at services@mcls.org.
Bed counts are obtained from the American Hospital Directory . A list of data sources is available on their website. Bed counts are verified in our system annually. If you have more questions or want to update your bed count, contact us at services@mcls.org.
We upload title lists in ConsortiaManager with their associated products and journal agreements. If you cannot find the title list you need, contact us at services@mcls.org.
Usage statistics are provided by the vendors. If you are unsure of how to get them, contact us at services@mcls.org or contact the individual vendor’s customer service department.
We have more than 60 vendor partners and not all of their products are listed on our site. Please contact us and we’ll ask the vendor if we can offer the product in which you are interested. If you don’t see a vendor, we are always considering new partnerships. Contact us at services@mcls.org and we’ll reach out to the suggested vendor see if they work with consortia.
There are many ways to request a quote on our website. You can use the product search or find the product on the vendor's page. Each product listed on our site has a “request a quote” link. You may also email us at services@mcls.org. Please include the following information in your message:
MCLS charges a fee for subscriptions. Fees vary based on product type. MCLS is an independent non-profit organization, funded, primarily, by the fees paid by libraries for its services (consulting, membership, training, and subscriptions). For fee information for specific subscriptions, contact services@mcls.org.
If you need your username or password for the MCLS renewal system, ConsortiaManager, or the MCLS portal, used for invoicing, contact us at updaterequest@mcls.org or use the self-service page to retrieve your password.
Contact us as soon as possible at services@mcls.org or 517-939-1382 to let us know you wish to renew. We will process your renewal right away.
POs can be emailed to accounting@mcls.org.
For questions regarding subscriptions to products purchased through MCLS, contact our group purchasing department at services@mcls.org or 517-939-1382.
License agreements can be downloaded from each vendor page on our website. You will find the link in the blue/gray box near the top of the page.
Most of our licenses include confidentiality clauses from the vendor. We redact pricing information in order to comply with those requests.
The Information Technology Industry Council developed the Voluntary Product Accessibility Template (VPAT) to assist businesses with documenting product conformance with relevant accessibility standards. More information regarding the VPAT and current versions can be found on ITI’s accessibility page .
The Big Ten Academic Alliance Libraries funded a project to test eResources to provide vendors with information to improve their products and has adopted standardized languages. More information can be found on the Big Ten Academic Alliance Libraries Library E-Resource Accessibility - Introduction page .
Many VPATs can be downloaded from the vendor pages on our website. You will find the links to download them in the blue/gray box near the top of the page. If you find that a VPAT is not listed, contact our group purchasing department at services@mcls.org or 517-939-1382.
A VPAT repository is located online and contains VPAT and accessibility statements for nearly 60 vendors.
In early 2017, MCLS formed a Product Advisory Librarians (PALs) group. PALs help us determine potential new vendors or products, and we provide a secure place to discuss those products and vendors with us and with each other.
If you’re interested in becoming a PAL, please complete this brief form. We typically reach out up to four times per year, with several trials for you to choose from each time. You would test drive products that interest you and answer a brief survey when you’re done. For more information, or if you have any questions, please contact Group Purchasing at services@mcls.org or 517-939-1382.
MCLS is excited to work with vendors who bring value to our members, whether that’s a new relationship or an established one. Group Purchasing has created an Expression of Interest that outlines our process and next steps for building these relationships. If you have further questions, please email us at services@mcls.org.
We are happy to contact the vendors on your behalf or to provide you with vendor contact information. Please contact us a services@mcls.org with your preference.
You should receive either an update or quote from us within three to five business days. If you’d like to follow-up, contact us at services@mcls.org or 517-939-1382.
We can easily handle this request. For assistance, contact Janet LaCross, Business Manager at lacrossj@mcls.org or 517-481-3577.
The library director or billing contact of record at MCLS may request a refund by emailing Janet LaCross, Business Manager at lacrossj@mcls.org. Refunds can only be issued payable to the library. Requests must include the following information:
Contact Janet LaCross, Business Manager at lacrossj@mcls.org or 517-481-3577 with any questions regarding your invoice.
At the top of this page, click the “Member Options” drop down. Select “Access Your Financial Information (MAO).” Then click on the balance and click the printer icon next to the invoice you would like to print. You can also contact Janet LaCross, Business Manager at lacrossj@mcls.org or 517-481-3577.
At the top of this page, click the “Member Options” drop down. Select “Access Your Financial Information (MAO).” Then click on the balance and select pay invoice. You can also contact Accounting at accounting@mcls.org or (800) 530-9019 options 6 and 7.
Please note: To control costs and keep pricing as low as possible, MCLS' preferred payment method is by check. A convenience fee (at current rate) will be added to the transaction when paying an open invoice with a credit card.