The Part-Time Administrative Assistant serves as a primary point of contact for general inquiries and provides responsive, reliable administrative support across MCLS’s daily operations. This fully-remote role supports communications, scheduling, record keeping, membership administration, and customer service functions in a hybrid organizational environment. The position ensures smooth coordination among staff, members, and external partners by maintaining accurate information, facilitating meetings, and assisting with organizational projects as needed.

1. Answer the main MCLS phone line and administrative emails, responding professionally and routing calls appropriately.
2. Process and route RIDES help desk tickets in a timely and accurate manner.
3. Support online meetings, including scheduling, communication, preparation, starting, hosting, and basic troubleshooting.
4. Assist with membership administration, including processing new, renewed, and canceled memberships.
5. Send welcome communications to new MCLS member libraries and library directors.
6. Maintain MCLS member and organizational data as directed, including contact management and record updates.
7. Order supplies for the MCLS office and individual staff as needed or directed. 
8. Schedule organization-wide meetings, events, and internal staff gatherings.
9. Assist with special projects and administrative tasks as assigned.
10. Attend MCLS online staff meetings and contribute to a collaborative remote work environment when schedule permits.
11. Provide general administrative and clerical support to MCLS staff as directed.