Acquiring usage statistics for the MeL eResources

Many sites require an administrative username and password to access your library's statistics. In order for statistics to be generated for your institution, you may need to be using either direct or customized URLs. The geo-IP URLs for the EBSCO eResources will also count towards a library's individual statistics, as long as the IP address is registered on the vendor end. Watch a recorded webinar new-window-icon.png on the MeL eResources statistics and view the vendor cheat sheet pdf-icon.png for further information. To register or report any additions or changes to your library's IP address, use the IP Reporting Form.

If you do not know your administrative username/password or have any questions, contact the MeL eResources Support Staff.

  1. Access the resource new-window-icon.png.
  2. At the bottom of the page under Administrator, click on Admin Sign in.
  3. Enter in a Username and Password.
  4. Click on Sign In.
  5. You may be prompted to create a new password in order to fully log in.
  6. Click on My Account in the upper right.
  7. To get usage statistics, click on Pull Usage.
  8. Under Time Frame, enter in a Start Date and End Date.
  9. Select a reporting option under Summarize By.
  10. Click on Generate Report.
  11. The usage statistics will display. There will be options to Email, Download, or Print the results.


  1. Go to the EBSCO Admin module new-window-icon.png (Requires a User ID and Password).
  2. Click on the blue Reports & Statistics main tab to view the report type sub-tabs.
  3. Select the Standard Reports tab.
  4. In Standard Reports, statistics can be viewed in several formats. Select the report type and then choose statistics at the the Site level. The Database and Title Reports are defaulted to show Selected statistics, which you can choose from the drop-down list.
  5. Once you have selected the date range, which fields to show, sort order, format, and number of lines per page, you can choose to:
    • view the statistics immediately (Show Report),
    • send them to an email address (E-mail Report), or
    • schedule reports to automatically be sent to designated email addresses at pre-determined intervals (Schedule Report).
  6. Click on the Help link to view the online User Guide for EBSCOadmin and the Support & Training link to search EBSCO's Knowledge Base of FAQs, view additional tutorials, download support materials such as Help Sheets or complete User Guides, or send EBSCO a question using the E-mail Support link along the top toolbar.

Auto Repair Source (Formerly known as AutoMate)

Auto Repair Source statistics are not displayed with the EBSCO usage statistics report. MCLS receives a monthly report from EBSCO for Auto Repair Source. Contact MeL eResources Support Staff for these statistics.

LearningExpress Library

In order to access detailed usage statistics and summary data, you need to register with LearningExpress.

  1. To register, go to: new-window-icon.png (Requires an Access Code).
  2. Fill out all of the contact information in the form and click on Register.
  3. After registering, go to: new-window-icon.png to access the Reports Portal.

MyHeritage Library Edition

MyHeritage Library Edition statistics are not displayed with the EBSCO usage statistics report. MCLS receives a monthly report from EBSCO for MyHeritage Library Edition. Contact MeL eResources Support Staff for these statistics.

Read It!

Read It! statistics are not displayed with the EBSCO usage statistics report. MCLS receives a monthly report from EBSCO for Read It!. Contact MeL eResources Support Staff for these statistics.

Encyclopaedia Britannica, Inc.

Britannica School

  1. Go to new-window-icon.png (Requires a Username and Password).
  2. Leave All Accounts in the first box.
  3. Enter in a Start Date and End Date.
  4. Select a Report Type and File Format.
  5. Check the boxes next to Summary Report (Grand Totals Only) and Advanced Excel Style, if desired.
  6. Under Subscribed products, select the specific products.
  7. Click on Generate Report to generate the report.
    • Sessions - Logins
    • Queries - Search terms
    • Documents - Full text articles accessed/viewed
    • Media - All multimedia, including video clips, extended play videos, audio files, photos, illustrations, maps, interactive timelines, multimedia lessons, etc.
    • Note that the Totals column is a combination of every other column to the right added together, (Documents, Queries, and Media), except for Sessions for all the different sites combined on a report. The Total Sessions would be a combination of all of the sessions added together if multiple databases are selected when running a report.


Your institution should receive monthly usage statistics through email. To view older statistics, visit the Gale Admin module new-window-icon.png  (Requires User and Password information).

  1. Click on the View/Edit link under Summary Page next to your location ID.
  2. Click on Reports in the green bar on the left hand side of the screen.
  3. Click on the View Usage Reports link. From here you can run various reports.
  4. Under Helpful Usage Documents, on the lower right, there are several links to quick start guides on how to run reports.
  5. For further information, please visit the Gale Usage Reporting support page new-window-icon.png.

DemographicsNow: Business & People

DemographicsNow statistics are not displayed with the Gale usage statistics report. The DemographicsNow statistics are not automated, but Gale receives a spreadsheet with the usage every month. To receive your DemographicsNow usage statistics, contact