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10 months ago

Third Thursday Twitter Chat - Data driven decision making: Utilizing demographic information

A chat with Kimberly Young, Director Houghton Lake Public Library

  1. kjoyyoung
    Kimberly Young@kjoyyoung
    Hello! #mclschat
    10 months ago
  2. mclsorg
    MCLS@mclsorg
    We’ll get started in just a moment, but first tell us who you are and where you are tweeting from! #mclschat
    10 months ago
  3. AnnaZichiCurtis
    Anna Zichi-Curtis@AnnaZichiCurtis
    Anna from Eaton Rapids Michigan #mclschat
    10 months ago
  4. brudercl
    Connie Bruder@brudercl
    Connie from Indianapolis #mclschat
    10 months ago
  5. JamieLTiemeyer
    Jamie Tiemeyer@JamieLTiemeyer
    Jamie Tiemeyer from Cornerstone University #mclschat
    10 months ago
  6. cseeman
    Corey Seeman@cseeman
    @mclsorg Hi from Corey at Kresge Library at @UMich #mclschat
    10 months ago
  7. MCLSChrystal
    Chrystal Babbitt@MCLSChrystal
    Chrystal from MCLS #mclschat
    10 months ago
  8. mclsorg
    MCLS@mclsorg
    Q1 What is data driven decision making? #mclschat
    10 months ago
  9. kjoyyoung
    Kimberly Young@kjoyyoung
    A1 Using evidence found in data to support decisions. #mclschat
    10 months ago
  10. kjoyyoung
    Kimberly Young@kjoyyoung
    A1 e.g. Data that shows that 60% of a population is over 60 would encourage looking into services to seniors for the community. #mclschat
    10 months ago
  11. mclsorg
    MCLS@mclsorg
    Q2 Why should libraries be doing this? #mclschat
    10 months ago
  12. kjoyyoung
    Kimberly Young@kjoyyoung
    A2 This process allows us to take the guessing out of what we do and why we do it. #mclschat
    10 months ago
  13. kjoyyoung
    Kimberly Young@kjoyyoung
    A2 Collection development, programming, grant writing, hiring, marketing, partnerships, and budgeting all benefit from data. #mclschat
    10 months ago
  14. kjoyyoung
    Kimberly Young@kjoyyoung
    A2 Let me share 3 more specific reasons: #mclschat
    10 months ago
  15. kjoyyoung
    Kimberly Young@kjoyyoung
    A2 Get the big picture of the community you are serving. #mclschat
    10 months ago
  16. kjoyyoung
    Kimberly Young@kjoyyoung
    A2 Ability to align library programs and services to community wants and needs. #mclschat
    10 months ago
  17. kjoyyoung
    Kimberly Young@kjoyyoung
    A2 Solid grant writing. #mclschat
    10 months ago
  18. kjoyyoung
    Kimberly Young@kjoyyoung
    A2 That last one is ever so important in hard budget times. #mclschat
    10 months ago
  19. mclsorg
    MCLS@mclsorg
    Q3 How is census information utilized? #mclschat
    10 months ago
  20. kjoyyoung
    Kimberly Young@kjoyyoung
    A3 In one word – demographics #mclschat
    10 months ago
  21. kjoyyoung
    Kimberly Young@kjoyyoung
    A3 Demographics can ensure you know the people you are serving. #mclschat
    10 months ago
  22. kjoyyoung
    Kimberly Young@kjoyyoung
    A3 To gather information about the people you serve and give you hard numbers. #mclschat
    10 months ago
  23. kjoyyoung
    Kimberly Young@kjoyyoung
    A3 Meet your community where they are with materials they like. #mclschat
    10 months ago
  24. mclsorg
    MCLS@mclsorg
    Q4 What sort of questions can you answer? #mclschat
    10 months ago
  25. kjoyyoung
    Kimberly Young@kjoyyoung
    A4 Information including: spending habits, education levels, and hobbies. #mclschat
    10 months ago
  26. kjoyyoung
    Kimberly Young@kjoyyoung
    A4 These are useful in programming, collection development, and grant writing. #mclschat
    10 months ago
  27. kjoyyoung
    Kimberly Young@kjoyyoung
    A4 Aligning tight budgets to materials that will be highly utilized. #mclschat
    10 months ago
  28. mclsorg
    MCLS@mclsorg
    Q5 What are some examples of services/programs libraries have adopted? #mclschat
    10 months ago
  29. kjoyyoung
    Kimberly Young@kjoyyoung
    A5 We hosted a science program for all elementary students, because we found they have little science instruction. #mclschat
    10 months ago
  30. kjoyyoung
    Kimberly Young@kjoyyoung
    A5 We have created a homebound delivery service because we have an aging population. #mclschat
    10 months ago
  31. cseeman
    Corey Seeman@cseeman
    @kjoyyoung Hi Kimberly - did you purchase a homebound module from an ILS or devise something internally? - #mclschat
    10 months ago
  32. kjoyyoung
    Kimberly Young@kjoyyoung
    A5 We have partnered with are interest groups to bring in speakers. #mclschat
    10 months ago
  33. kjoyyoung
    Kimberly Young@kjoyyoung
    #mclschat  https://twitter.com/kjoyyoung/status/865275597450338306 …
    10 months ago
  34. kjoyyoung
    Kimberly Young@kjoyyoung
    #mclschat  https://twitter.com/kjoyyoung/status/865275648310468608 …
    10 months ago
  35. mclsorg
    MCLS@mclsorg
    Q6 What is the desired outcome for the community? #mclschat
    10 months ago
  36. kjoyyoung
    Kimberly Young@kjoyyoung
    A6 The voice of the community will resonate from the library though its programs and services. #mclschat
    10 months ago
  37. kjoyyoung
    Kimberly Young@kjoyyoung
    A6 Well informed decisions that reflect the people you serve. #mclschat
    10 months ago
  38. kjoyyoung
    Kimberly Young@kjoyyoung
    A6 And in turn, greater support and interaction within the library and community. #mclschat
    10 months ago
  39. mclsorg
    MCLS@mclsorg
    Q7 What is the desired result for the library? #mclschat
    10 months ago
  40. kjoyyoung
    Kimberly Young@kjoyyoung
    A7 Reflection of the community and building partnerships are two of the strongest outcomes I have experienced. #mclschat
    10 months ago
  41. kjoyyoung
    Kimberly Young@kjoyyoung
    A7 It is a form of paying attention. #mclschat
    10 months ago
  42. kjoyyoung
    Kimberly Young@kjoyyoung
    A7 Responding to the community. #mclschat
    10 months ago
  43. kjoyyoung
    Kimberly Young@kjoyyoung
    A7 The reward is in the reactions. The smiling faces! #mclschat
    10 months ago
  44. mclsorg
    MCLS@mclsorg
    Q8 What resources are there in Indiana and Michigan? #mclschat
    10 months ago
  45. kjoyyoung
    Kimberly Young@kjoyyoung
    A8 We have MeL in Michigan  http://www.mel.org/  #mclschat
    10 months ago
  46. kjoyyoung
    Kimberly Young@kjoyyoung
    A8 and Inspire in Indiana  https://www.statelib.lib.in.us/inspire/dbsub.html … #mclschat
    10 months ago
  47. kjoyyoung
    Kimberly Young@kjoyyoung
    A8 Also, as you know, libraries keep and report statistics and we find useful data in such reporting. #mclschat
    10 months ago
  48. kjoyyoung
    Kimberly Young@kjoyyoung
    A8 Also, townships, counties, states and community agencies do the same type of gathering and reporting. #mclschat
    10 months ago
  49. kjoyyoung
    Kimberly Young@kjoyyoung
    A8 Getting to know those record keepers and sharing knowledge can help both parties. #mclschat
    10 months ago
  50. kjoyyoung
    Kimberly Young@kjoyyoung
    A8 The Kids Count reports are valuable  http://datacenter.kidscount.org/  #mclschat
    10 months ago
  51. kjoyyoung
    Kimberly Young@kjoyyoung
    A8 This data is beneficial to knowing what areas your community can improve and where your strengths lie with respect to children. #mclschat
    10 months ago
  52. kjoyyoung
    Kimberly Young@kjoyyoung
    A8 And don’t forget Pew Research Center  http://www.pewresearch.org/  #mclschat
    10 months ago
  53. kjoyyoung
    Kimberly Young@kjoyyoung
    A8 Your newspaper and community newsletters can be a source of data. Look for trends and connections that define your community. #mclschat
    10 months ago
  54. mclsorg
    MCLS@mclsorg
    Q9 What should libraries be considering regarding using demographic data to make decisions? #mclschat
    10 months ago
  55. kjoyyoung
    Kimberly Young@kjoyyoung
    A9 Remember that data tells a story. #mclschat
    10 months ago
  56. kjoyyoung
    Kimberly Young@kjoyyoung
    A9 Use your data to tell your story. #mclschat
    10 months ago
  57. kjoyyoung
    Kimberly Young@kjoyyoung
    A9 Personalize your services and your library to your community. #mclschat
    10 months ago
  58. kjoyyoung
    Kimberly Young@kjoyyoung
    A9 Individualized planning, support and services should be a result and that result should be a reflection. #mclschat
    10 months ago
  59. mclsorg
    MCLS@mclsorg
    Q10 What else should we know about this? #mclschat
    10 months ago
  60. kjoyyoung
    Kimberly Young@kjoyyoung
    A10 The decisions we make are important. Make them personal! Make them informed! Make them for your community! #mclschat
    10 months ago
  61. mclsorg
    MCLS@mclsorg
    Out of time! Thank you @kjoyyoung! #mclschat
    10 months ago
  62. mclsorg
    MCLS@mclsorg
    Join us next month for Translating isn't enough: Cultivating real connections with your Latinx community #mclschat
    10 months ago
  63. mclsorg
    MCLS@mclsorg
    w/ Monica Casanova, Director Monticello-Union Township Public Library, Monticello, IN and #mclschat
    10 months ago
  64. mclsorg
    MCLS@mclsorg
    Laura Ortiz, Director Hastings Public Library, Hastings, MI #mclschat
    10 months ago
  65. kjoyyoung
    Kimberly Young@kjoyyoung
    Thanks for having me! Have a beautiful day! #mclschat
    10 months ago